Terms & Conditions of Bookings
TUTS Limited will sell services to you through the qualifiedtrainers.co.uk website subject to the terms and conditions set out below. Please read these conditions carefully before using this website. By using the qualifiedtrainers.co.uk website you signify your agreement to be bound by these terms and conditions.
Qualifiedtrainers.co.uk gives you access to purchase the services of carefully selected and verified qualified trainers subscribing to the website.
The Client agrees that upon receipt of Agent information, they shall not & cannot book directly with the Agent in this instance or for any future bookings. All future bookings with this Agent must be communicated via TUTS Limited.
The Agent agrees that upon receipt of Client information, they shall not & cannot book directly with the Client in this instance or for any future bookings. All future bookings with this Client must be communicated via TUTS Limited.
Client Bookings - Contract of Sale
When you make a booking through qualifiedtrainers.co.uk, you will be sent an e-mail confirming receipt of your booking and containing the details of your booking. Your booking represents an offer to us to purchase, which is accepted by us when we send an e-mail confirmation to you to confirm the course booking. It is essential that you provide us with a current e-mail address, which can be used to communicate with you on any matters relating to your booking. It is your responsibility to advise us of any changes to your email address or other contact details.
Client Confirmed Bookings
Once qualifiedtrainers.co.uk has received confirmation from the qualified trainer of their availability, as per your 'date request', we shall notify you of the confirmed booking via email.
You will then have 24 hours to sign and date the booking to secure the booking. Failing to complete and return the booking form in the stated time, will result in the date being released and the possibility of you losing your chosen Qualified Trainer and date requested.
Client Supplied Information
Any information/data supplied to TUTS Limited for the preparation of the quotation or other agreement prove to be insufficient or inaccurate, TUTS Limited reserves the right to amend the quotation or other agreement to cover any difference in cost.
Prices
Unless otherwise indicated, quotations are valid for 48 hours. All errors and omissions are emitted. TUTS Limited reserves the right to vary its' standard prices without prior consent.
Payment
All bookings must be paid at least 14 days prior to the event. Making the payment to TUTS Limited by the deadline date is your responsibility and although we will chase the payment we will not accept responsibility if you fail to make payment by 14 days prior to the event. If these conditions are not met, TUTS Limited reserves the right to cancel the trainer and you will be liable for cancellation fees as set out in the table in the section below and any additional costs incurred by TUTS Limited for this cancellation.
Cancellations, Reschedules and Course Transfer Policy
Although rare, from time to time trainers may need to cancel or reschedule events. Should this happen for any reason you will be fully reimbursed to the full value of the booking, unless a reschedule is acceptable and agreed between you and the Qualified Trainer. This is the full extent of the liability, which TUTS Limited has for any indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or course rescheduled courses.
If you wish to cancel a course booking you must notify us in writing. Course cancellations are subject to administration fees in accordance with following table of charges.
| No. of Days Before Course Start Date |
Course Cancellation |
| More than 21 working days |
10% of course fees |
| Between 11 and 20 working days |
50% of course fees |
| 10 or fewer working days |
Full course fees |
Qualified Trainers' Information
Information relating to Trainers provided by TUTS Limited is carefully monitored for accuracy, errors or omissions. However, TUTS Limited cannot be held responsible for any errors in this information, including but not limited to claims of Qualifications, Approvals and Accreditations.
Quality of Service Provision
In using the qualifiedtrainer.co.uk web site you fully accept and understand that this is a portal to third party Qualified Trainers. Whilst TUTS Limited continuously monitors the quality of the trainers listed, we cannot directly assume any responsibility or liability for the actions, products and services of trainers and any other third-parties. We will, however, do everything practicably possible to resolve any quality issues arising from the use of our website to book your trainers.
Privacy
We value your privacy and any personal information disclosed to us through the qualifiedtrainer.co.uk website, over the telephone or in any other way will only be collected, stored and processed as set on in our Privacy Policy.
Web Site Licensing, Access and Use
Use of the qualifiedtrainers.co.uk website includes, viewing the website, making bookings, reviewing bookings and changing bookings or transferring to links provided on the website. This website is for personal and non-commercial use. Any other use of the site requires written consent before use. You may only establish links to this website with prior written consent from TUTS Limited.
The copyright of the material contained on the qualifiedtrainers.co.uk web site belongs to TUTS Limited or its Qualified Trainers, as appropriate.
By using the qualifiedtrainers.co.uk website you agree not to access, monitor or copy information for your own commercial benefit or the benefit of another party or to use any data mining, robots, spiders, scrapers or other automated data gathering and extraction tools, without prior written permission. You also agree not to make any attempts to attack the infrastructure of the web site.
Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with English law. Access is further conditional on your agreement that any dispute or matter which arises will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country.
Changes and Updates to these Terms and Conditions
These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of booking will apply. Continued use of the qualifiedtrainers.co.uk web site indicates your agreement to them and any subsequent amendments.
These Terms and Conditions were last modified on 18th July 2011.